Q?

How long will it take for my order to arrive?

A.

For custom orders please allow approximately 4 - 6 weeks after the order is placed and paid for.

Q?

How do I wash and look after my cycling garment?

A.

Fabric Deterioration

Sweat is toxic. On some individuals it's more, on others it's less. The phenomenon occurs because of bacterial attack.
In order to minimize this problem, we recommend you wash the garment after each ride.
Never store the garment moist or in a closed environment like a plastic bag.
Do not hang the garments in the direct sunlight.
Do not use bleachers and/or softeners. Use a mild liquid detergent only.
Dry garments flat or hanging, but do not tumble dry.

Fabric pilling does not occur by itself. It always is the result of abrasion.
Water hydration packs are a major source of pilling (abrasion damage) on cycling jerseys or knicks. This is due to rough areas on the pack, mostly from velcro straps.
Do not wash together with gloves, bags, rain jackets, etc. because of the Velcro straps!

Q?

What warranty do I get?

A.

Although the cycling environment is a harsh place forĀ garments, we are so confident in our products that we are happy to offer a 3 month manufacturer warranty against any manufacturing fault. This does not include things caused by washing, wearing, friction or damage occurring from accidents or deliberate means.

Should you need to claim a new product due to manufacturing defects simply click on a similar item in our store and read the information under the Shipping and Returns tab.

Q?

I race in small team of friends. Will you design a team jersey for us?

A.

Sure! We are happy to do custom orders for anyone from professional cycling teams to clubs and even jerseys for small teams of individuals. Let us know your team name, your preferred colour(s) and any image ideas you may have and we'll create a jersey design for you to see and approve before ordering.

Bare in mind our minimum order quantities are as follows.

  • 10 adult sized jerseys
  • 10 kids sized jerseys
  • 10 knicks or bib_knicks