Terms and Conditions

Welcome to Astro Visual Pty Ltd

These terms and conditions outline the rules and regulations for the use of Astro Visual Website.

Astro Visual Pty Ltd ABN 64 629 433 886

Astro Visual Pty Ltd is located at: Thornton, NSW

Phone: 0421 274 073

We help cycling clubs and other riding groups and organisations within Australia to get a cycling kit exactly as they desire for a price they can afford; without compromising quality!
We specialise in helping you establish your identity. We strive to supply cycling products that make you stand out from the crowd.
Our range includes various road and mountain bike jerseys, sleeves, vests, jackets, bandannas and other cycling apparel.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Astro Visual Pty Ltd’s website if you do not accept all of the terms and conditions stated on this page.

License

Unless otherwise stated, Astro Visual Pty Ltd and/or it’s licensors own the intellectual property rights for all material on Astro Visual Pty Ltd. All intellectual property rights are reserved. You may view and/or print pages from https://www.astrovisual.com.au for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  1. Republish material from https://www.astrovisual.com.au
  2. Sell, rent or sub-license material from https://www.astrovisual.com.au
  3. Reproduce, duplicate or copy material from https://www.astrovisual.com.au

Redistribute content from Astro Visual Pty Ltd (unless content is specifically made for redistribution).

 

Custom Ordering –  How it works

Contact and Design.
You contact us and we come up with 1 or more concepts we think will suit your needs/style. Artwork charges are currently included.
Finalising Design.
Adjustments or redesigning if necessary, provide an image and size chart(s) to the client.
NOTE: All original design elements reminds the copyright of Astro Visual.
Client Order
Client sends in order of quantities and sizes required.
nvoice and Artwork Prep.
Prepartion of the artwork and template for the manufacture of the product.  Invoice and sign-off sheet is emailed to client.
Colour Confirmation (optional)
If the client wishes or needs to see the colours in person prior to the order being manufactured, we offer a colour confirmation whereby a sample ‘flat print’ is created and express posted to the client for approval and return (express bag included) to us. See Note 2 below for more info.
Manufacture.
Once the client has paid the invoice (and payment has arrived in our system) and responded to the sign-off sheet, the order is sent to the manufacturer.
Delivery.
Shipping is by Australia Post.

Note 1: Lead times vary depending on availability of vector logos etc, manufacture workload, complexity of design, communication and other unforeseen factors. As a rule of thumb, we shoot for around 4 – 6 weeks for delivery to client after the order is placed and paid for according to Step 5.
Note 2: Colours viewed on our monitors are likely to differ from how the colours display on the client’s monitor. A colour matched to a monitor may not appear the same on a printed, fabric garment. Fabric printing inks can vary in colour depending on fabrics and machines used for different fabrics. Even Pantone colours viewed printed on card do not accurately reproduce on fabric.

Note 3: Currently we only supply to Australian addresses.

All prices displayed are in Australian Dollars.

Disclaimer

Astro Visual wishes to emphasise that in accepting services, customers indemnify Astro Visual for the violation of any law or Astro Visual policy, that results in loss to Astro Visual or the bringing of any claim against Astro Visual and any of it’s employees, proprietors or directors. This means that if Astro Visual or any of it’s employees, proprietors or directors are sued because of activities of the customer that violate any law, or this policy, the customer will pay any damages awarded against Astro Visual and any of it’s employees, proprietors or directors, plus costs and reasonable attorney’s fees.

Complaints and Enquiries

If you have any queries or complaints, please contact us at:

Ph: 0421274073 or Email: avteam